Troubleshooting :-

Q1) I get an error: “A Required DLL file, MSVBVM60.DLL was not found “

Ans) This simply means hat you don't have Microsoft's Visual Basic 6.0 Runtimes installed on your system. These are freely available for download on the net and can be downloaded from www.simtel.net or http://support.microsoft.com/default.aspx?scid=kb;en-us;Q290887

Q2) I get an error: MSSTDFMT.dll file not found

Ans) The file is there in the setup but it may not be properly registered. To correct the error simply find msstdfmt.dll drag and drop it on a file called regsvr32.exe which is also present in your system in windowsor system32 directory

Q3) I get an error: “File Not Found, RasApi32.dll “

Ans) This is because you may have Windows NT installed on your system. Please ask me for this file or simply search for it on the net .Download it and register it by the method give in Q2

Q4) I keep getting a 'Run-time error 429 Active X component can't create object' or 'Automation error -2147220989 (80040203)' message

Ans) This error occurs when you don't have a speech engine installed on your system Please click the link below to download the speech components

http://www.microsoft.com/products/msagent/downloads.htm#tts

then unzip it and run the two exe files to install the speech components.

If nothing helps and the error still remains then check the Disable all Sounds Option in the advanced settings.

Q5) I get absurd characters on selecting Traditional Chinese Language or Macedonian Language?

Ans) This is because your system is not configured to support Asian Languages.

Q6) The General Preferences option is disabled?

Ans) This option is active only when you are disconnected from the Internet i.e. when you are offline

Q7) I get Runtime Error “Type Mismatch 13”

Ans) Please do the following steps :-

1) Goto Start Menu then click Run

2) Type regedit and press enter

3) Goto HKEY_USERS

4) Then to software

5) Then VB and VBA PROGRAM SETTINGS

6) Then to iusage

7) delete this iusage key

In case it is not fixed then report it at gauravom

Q8) I get Error older version of oleaut32.dll

Ans) Please install the latest version of Visual Basic Runtimes. You can download them from www.simtel.net or http://support.microsoft.com/default.aspx?scid=kb;en-us;Q290887

Were you able to solve your problem. If not then do not hesitate for Support

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